Daon Trusted Identity Services(DTIS)

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DTIS_LogoAs a FBI approved channeler, DTIS services are based on security, stability, reliability, performance, best value and extensive experience of more than nine years of collecting and processing biometric and biographical data.

Our capabilities include:

  • Biometric (i.e., fingerprints, etc.) data collection and processing. Daon livescan fingerprinting services and equipment are available at participating The UPS Store® locations. With 83% of the US population located within ten (10) miles of a The UPS Store location, we are able to provide unparalleled coverage for fingerprint collection nationally.
  • Biographic data collection, appointment scheduling and payment processing
  • Criminal history background checks (local and national) and employment verification checks
  • Extensive data management services
  • Creation and activation of physical and logical access devices including PIV cards, PIV-I cards and other smart cards
  • Secure data storage using the award-winning Daon Engine

DTIS operates the nation’s largest civilian clearinghouse for fingerprint, biometric and biographic processing. Created to provide cost-effective and expedient background checking services, DTIS provides biometric background checking for every active airport employee – 1.2 million people – including all airport workers, Federal Transportation Security Officers and Air Marshals, Alien Flight School participants and general aviation crews. Our experience goes well beyond aviation.  Other organizations such as the State of Alabama, General Information Services (GIS) and Citi have turned to DTIS to address their requirements. In the State of Alabama we provide channeling, data storage and project management for new hires, day care workers and elder care givers. Our contract with GIS is to provide FBI criminal history record checks.

Since our inception, DTIS has facilitated more than 5.1 million biometrically-based and 2.0 million biographical background checks and has processed in excess of $150 million in electronic funds transfers.

We enjoy a customer satisfaction rating of 96% – an unheard of mark in any credentialing or security program – and have achieved an industry low error rate for fingerprint transmissions to the FBI of <2% through value added processing prior to submission. The average government error rate is 8%. Our industry low error rate will ensure that the fingerprint/biometric data can be processed the first time it is collected, virtually eliminating the need for an enrollee to be re-fingerprinted.

Our secure data center environment is FISMA-compliant and meets the rigorous standards of the DHS/TSA for the protection of sensitive information. We are a FBI approved channeler for receiving EFTS and transmitting directly to the FBI Criminal Justice Information Services. Our infrastructure and processes have been certified and accredited by the TSA.