Daon

Together with hc1, Daon was pleased to host a virtual roundtable on January 19, which featured a distinguished panel of experts including First U.S. Department of Homeland Security Secretary and former Pennsylvania Governor Tom Ridge, Quest Diagnostics CHO Dr. Steven Goldberg, Florida International University Provost & COO Dr. Kenneth G. Furton, Daon CEO Tom Grissen and hc1 CEO Brad Bostic.

Moderated by Daon VP of Emerging Industries Ari Schuler, the discussion focused on how the principles of risk-based safety can help businesses and organizations reopen faster, welcome back their employees and customers, and create a safer, more prosperous new normal. Watch the recording here.

We are pleased to announce that we have been named a 2020 Northern Virginia Technology Council Tech 100 honoree for the second year in a row! NVTC's Tech 100 list recognizes companies in the region’s technology community that demonstrate dedication, vision and innovation.

Read the press release here.

With passive voice biometrics, many of the lowest-risk transactions can be authorized without any customer friction whatsoever. In this scenario, the customer's voice registration is completed during a conversation with the live contact center agent. On the next call, the caller's voice is authenticated within a matter of seconds.

Learn more about we're bringing the delight, cost-efficiency, and security of online experiences to the contact center here or at info@daon.com.