Identity Authentication
Get simple, secure multi-factor authentication experiences for any customer, anywhere, in any channel – mobile, web, contact center, or in-person. From traditional to passwordless, choose from methods that meet the needs of your organization and your customers’ journeys, including knowledge, possession, and inherence-based factors.
Experience the Benefits of Low-Friction Authentication
Daon offers a suite of device and server-based multi-factor authentication solutions; you pick what's right for your organization.
- Choose your authentication factors, or let your customers choose
- Increase customer satisfaction by simplifying interactions
- Reduce the need for identity recovery
- Mitigate identity fraud
Daon is a Frost Radar™ Leader for Biometric Authentication Solutions
Identity authentication is the process of validating a known user to grant them access to an account, device, or service. Common authentication factors include “what you know” (knowledge: password, security question), “what you have” (possession: one-time password, or OTP, registered mobile device), and “who you are” (inherence: facial, voice, and fingerprint biometrics). In order to maximize the effectiveness of authentication, it is recommended to use two or more factors. The challenge with authentication is to balance security with the friction it may give the customer.
Integrating biometrics into the authentication process is the first step to strengthening security while improving the customer experience. As physical authentication factors, biometrics has the inherent benefit that they cannot be lost, stolen, or replicated, and using them is as easy as looking into a camera, touching a sensor, or saying a few words. Integrating biometric factors with a second preferably passwordless factor creates the strongest form of authentication security. This can even be done “invisibly” by using a second factor that authenticates the user through a registered device.
All of Daon’s authentication products offer multi-channel solutions and can be directly integrated with or without proofing and verification solutions to create a seamless customer journey that we call identity continuity.
Daon offers three authentication products to fit your business requirements: